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Warranty & Registration

Details regarding our residential, commercial and industrial warranty policy.

Warranty for residential use

  • Motor(s) : limited lifetime see conditions*
  • Circuits : 10 years
  • Casing : lifetime
  • Labor : 5 years (at an authorized Drainvac dealer or plant). Shipping and travel are at the customer's expense.
  • Drainvac accessories : 5 years
  • Regular accessories : 1 year
  • Replacement parts : 1 year

Warranty for commercial use

  • Motor(s) : 3 years or 500 hours see conditions*
  • Circuits : 3 years or 500 hours
  • Casing : lifetime
  • Labor : 1 year or 500 hours (at an authorized Drainvac dealer or plant). Shipping and travel are at the customer's expense.
  • Drainvac accessories : 90 days
  • Regular accessories : 90 days
  • Replacement parts : 90 days
  • * Specific condition : checking and cleaning of the unit and motor(s) after 500 hours are at the customer's expense.

Warranty for industrial use (industrial vacuum cleaners with induction motors)

  • Motor(s) : 1 year or 3000 hours see conditions*
  • Electrical panel : 1 year or 3000 hours
  • Casing : 10 years
  • Labor : 1 year or 3000 hours (at an authorized Drainvac dealer or plant). Shipping and travel are at the customer's expense.
  • Drainvac accessories : 90 days
  • Regular accessories : 90 days
  • Replacement parts : 90 days
  • * Specific condition : checking and cleaning of the unit and motor(s) after 1000 hours are at the customer's expense.

Registration

Registering your product serves as proof of purchase and provides you with more efficient service. You will find the model number, serial number and date of manufacture on the metal label on the side of the unit.

All fields identified by an asterisk (*) are mandatory.