*Terms and conditions Venmar-Broan-NuTone
Metal MP Inc. warrants to the original consumer purchaser that its central vacuum power unit will be free from defects in materials and workmanship for five (5) years for 550VF1, BQ550, PP5501, NC1500, NCKIT1500, MP.AIR550, MV550, MVKIT550 and MVP550 units, eight (8) years for 650VF1, BQ650, PP6501, NC3500, NC4500, NCKIT3500, MP.AIR650, MP.AIR683, MV650, MVKIT650, MVP650 and MVP683 units and ten (10) years for 700VF1, BQ700, PP7001, NC5500, NCKIT5500, MP.AIR700, MV700, MVKIT700 and MVP700 units. This warranty covers the parts and labor in an authorized service center for the first three (3) years of the warranty for 550VF1, BQ550, PP5501, NC1500, NCKIT1500, MP.AIR550, MV550, MVKIT550 and MVP550 units, the first five (5) years of the warranty for 650VF1, BQ650, PP6501, NC3500, NC4500, NCKIT3500, MP.AIR650, MP.AIR683, MV650, MVKIT650, MVP650 and MVP683 units, the first six (6) years of the warranty for 700VF1, BQ700, PP7001, NC5500, NCKIT5500, MP.AIR700, MV700, MVKIT700 and MVP700 units. After these time periods, the parts only will be covered under this warranty. THERE ARE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
During these time periods, Metal MP Inc. will, at its option, repair or replace the power unit or part without charge, which is found to be defective under normal use and service. THIS WARRANTY DOES NOT APPLY TO THE INSTALLATION OR THE PARTS USED IN THE INSTALLED TUBING SYSTEM. All central vacuum hoses, electric or air-driven brushes, filters, attachments and accessories are warranted for one (1) year from the original purchase date with the exception to consumables such as light bulbs and belts. We invite you to register your product online at www.drainvac.com. Metal MP Inc. reserves the right to limit this warranty if the product is not registered.
This warranty does not cover normal maintenance and service or any products or parts which have been subject to misuse, negligence, accident, improper maintenance or repair (other than by Metal MP Inc. or an authorized representative), faulty installation or installation contrary to recommended installation instructions.
The duration of any implied warranty is limited to the period as specified for the express warranty.
METAL MP INC.’S OBLIGATION TO REPAIR OR REPLACE, AT METAL MP INC.’S OPTION, SHALL BE THE PURCHASER’S SOLE AND EXCLUSIVE REMEDY UNDER THIS WARRANTY. METAL MP INC. SHALL NOT BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH PRODUCT USE OR PERFORMANCE. Please do not return your unit to place of purchase. Please visit www.drainvac.com for your closest service center. You may also call 1-800-408-1448 for the name of an authorized representative in your area. This warranty supersedes all prior warranties.
Warranty service is to be completed by an authorized Service Center designated by Metal MP Inc. Where applicable, in home service will be made available only in areas where a contracted service provider offers service during the first three (3) years of the warranty for 550VF1, BQ550, PP5501, NC1500, NCKIT1500, MP.AIR550, MV550, MVKIT550 and MVP550 units, during the first five (5) years of the warranty for 650VF1, BQ650, PP6501, NC3500, NC4500, NCKIT3500, MP.AIR650, MP.AIR683, MV650, MVKIT650, MVP650 and MVP683 units and during the first six (6) years of the warranty for 700VF1, BQ700, PP7001, NC5500, NCKIT5500, MP.AIR700, MV700, MVKIT700 and MVP700 units. If in home service is not available, the product will be repaired or replaced, at Metal MP Inc.’s discretion, by the nearest authorized service provider. The unit removal and reinstallation works are under the customer responsibility, and Metal MP Inc. cannot be charged for them.
To qualify for warranty service, you must notify Metal MP Inc. at contact@drainvac.com or at 1-800-408-1448. We will then forward you the authorized service center in your area. You will be required to present evidence of the original purchase date.